New ticket
Describe your issue
I am not able to find the cancellation policy if I can't attend a class I've booked. Are there any penalties or fees if I can't attend a booked class?
Suggested answer
Hello Joyce!
The cancellation policy for a booked class may vary depending on the studio you are booking with. Generally, we allow you to cancel a class reservation without any penalty up to a certain time before the class starts. However, if you cancel within 24 hours of the class start time, you may be subject to a late cancellation fee. This fee is typically deducted from your credits or charged to your payment method on file.
Did this not solve your issue?
