Security at Markprompt

Learn how Markprompt handles security.

SOC 2

Markprompt is SOC 2 Type II compliant. Our SOC 2 report is available on demand to Enterprise customers.

Data Encryption

All customer data is encrypted at rest with AES-256 and in transit via TLS. Sensitive information like chat interactions are encrypted before they are stored in the database.

0-day Retention

Markprompt has a 0-day retention agreement with OpenAI, so no data is stored on OpenAI servers after a request has completed.

Uptime SLAs

Markprompt has a 99.9% server uptime, and quickly communicates in case of downtime or other events impacting the availability of the service.

Vulnerability Management

Markprompt works with industry experts to conduct penetration tests on a regular basis. Markprompt domains are continuously scanned for vulnerabilities.

Incident Response

Data security incidents or breaches receive prioritized attention, undergo comprehensive investigation, and are subjected to a well-defined incident management process to ensure proper handling.

Automated Backups

All customer data is backed up on a daily basis. Backups are persisted for 30 days.

Employee Training

Every employee at Markprompt undergoes annual security awareness training with an external provider.

Trusted by established enterprises

Frequently asked questions