AI for customer support

Automate customer support, scale without increasing headcount, and deliver exceptional user experiences.

Backed by Combinator

Live with established enterprises and fast-growing startups

A suite of tools to scale your mighty customer support team

Handle more support volume by giving your team AI superpowers instead of increasing headcount. Markprompt fits in at all touch points in the agent and customer journey.

Pull in expert knowledge from anywhere

Generate answers based on all knowledge available, internal and external. With auto-sync, it is always up to date.

Markprompt is SOC 2 Type II compliant. All data is encrypted at rest and in transit. Read more on our security page.

1-click integrations to get started

Add integrations to your workflows and platforms in minutes, no engineering resources needed.

Theme
Violet
Primary color
#A855F7
Instant search
Placeholder
Prompt
Placeholder
You are an expert support representative who loves to help people! You answer in a friendly, professional and concise tone.

Build with no-code tools

Configure the instructions, behavior and design of your chatbots and agent apps, and experiment with them in a playground environment before deploying.

Deploy on all platforms

Deploy bots via Sunshine Conversations, on Slack or Discord, and use native agent apps on Zendesk and Salesforce.

Learn from insights and improve

Learn how your customers and agents interact with your AI apps to spot deficiencies in your knowledge and address them.

Go deep with APIs

Bring customer support to the next level by deeply integrating it into your product and across touch points. With our REST APIs, JavaScript libraries and headless React components, you can build customer support as an integral part of the user experience.

Read the docs
~
#Send content for training
$
curl https://api.markprompt.com/v1/train -X POST \
  -H "Authorization: Bearer <TOKEN>" \
  -F 'file=@./post.md'
#Generate chat response with citations
$
curl https://api.markprompt.com/v1/chat -X POST \
  -H "Authorization: Bearer <TOKEN>" \
  -d '{
    "messages": [{ "role": "user", "content": "How do I claim my credits?" }],
    "model": "gpt-4-32k"
  }'
#Fetch project insights
$
curl -X GET "https://api.markprompt.com/v1/insights/queries" \
  -H "Authorization: Bearer <TOKEN>" \
  -d '{ "from": "2023-09-01T22:00:00" }'
1import { Markprompt } from '@markprompt/react';
2import { submitChat } from '@markprompt/core';
3
4export default function CaseSubmissionForm(): ReactElement {
5  return <Markprompt
6      projectKey={process.env.NEXT_PUBLIC_PROJECT_KEY}
7      chat={{
8        systemPrompt:
9          'You are a very enthusiastic company representative who loves to help people!',
10      }}
11    />
12}

Ready to close tickets faster?

Give your customer support team the tools they need to automate the mundane, so they can focus on what matters: delighting customers.

Book a demo