IntegrationsOptions

Prop	Type	Description
createTicket	CreateTicketIntegrationOptions	Allow users to create tickets in a support system from the chat.

CreateTicketIntegrationOptions

Prop	Type	Description
enabled	boolean	Enable the create ticket feature Default: `false`.
provider	'zendesk'	The provider to use for creating tickets.
prompt	string	The prompt to use to create a summary of the conversation between user and bot for the support agent Default: `"I want to create a support case. Please summarize the conversation so far for sending it to a support agent. Return only the summary itself without assistant commentary. Use short paragraphs. Include relevant code snippets."`.
messageText	string	Default text shown at the end of a chat message. Default: `"Is the AI not helpful?"`.
messageButton	CreateTicketIntegrationMessageButtonOptions	Options for the button shown at the end of a chat message.
form	CreateTicketIntegrationFormOptions	Options for the create ticket form.
CustomCaseForm	ComponentType<{ summary?: string }>	Provide a custom case form component
chat	CreateTicketIntegrationChatOptions	Options for the create ticket chat.
user	CreateTicketIntegrationUserOptions	User options

CreateTicketIntegrationViewOptions

Prop	Type	Description

CreateTicketIntegrationMessageButtonOptions

Prop	Type	Description
text	string	Button text shown at the end of a message Default: `"Create a support case"`.
hasIcon	boolean	Show icon? Default: `true`.
hasText	boolean	Show text? Default: `true`.