Data retention
Security and data privacy are core at Markprompt. We are SOC 2 Type II certified and GDPR compliant, and all data is encrypted at rest and in transit. Historical tickets are stripped from PII, and conversations can be configured to be stripped of PII before they are stored on Markprompt. Markprompt has a 0-day retention agreement with OpenAI, so no data is stored on OpenAI servers after a request has completed.
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