AI infrastructure for customer support
A suite of tools to scale your mighty customer support team
Handle more support volume by giving your team AI superpowers instead of increasing headcount. Markprompt fits in at all touch points in the agent and customer journey.
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Describe your issueHello Joyce!
The cancellation policy for a booked class may vary depending on the studio you are booking with. Generally, we allow you to cancel a class reservation without any penalty up to a certain time before the class starts. However, if you cancel within 24 hours of the class start time, you may be subject to a late cancellation fee. This fee is typically deducted from your credits or charged to your payment method on file.
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Processed message: We are experiencing 404 errors on the cron endpoint since this morning. Upon reviewing the logs, it appears that this error is not properly caught.
Original message: Help! Cron is alwys retunning 404s now, it is happening all the time since this morning! Nothing to see in the logs!
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Hi Tyler!
Yes, the cancellation policy for a booked class may vary depending on the studio you are booking with. Generally, we allow you to cancel a class reservation without any penalty up to 12 hours before the class starts. However, if you cancel later than that, you will be subject to a late cancellation fee. This fee is deducted from your credits.
Best,
Joshua
AI Draft Composer
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Configure the instructions, behavior and design of your chatbots and agent apps, and experiment with them in a playground environment before deploying.
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Go deep with APIs
Bring customer support to the next level by deeply integrating it into your product and across touch points. With our REST APIs, JavaScript libraries and headless React components, you can build customer support as an integral part of the user experience.
curl https://api.markprompt.com/train -X POST \
-H "Authorization: Bearer <TOKEN>" \
-F 'file=@./post.md'
curl https://api.markprompt.com/chat -X POST \
-H "Authorization: Bearer <TOKEN>" \
-d '{
"messages": [{ "role": "user", "content": "How do I claim my credits?" }],
"model": "gpt-4-32k"
}'
curl -X GET "https://api.markprompt.com/threads" \
-H "Authorization: Bearer <TOKEN>" \
-d '{ "from": "2024-03-01T22:00:00" }'1import { Markprompt } from '@markprompt/react';
2import { submitChat } from '@markprompt/core';
3
4export default function CaseSubmissionForm(): ReactElement {
5 return <Markprompt
6 projectKey={process.env.NEXT_PUBLIC_PROJECT_KEY}
7 chat={{
8 systemPrompt:
9 'You are a very enthusiastic company representative who loves to help people!',
10 }}
11 />
12}Ready to close tickets faster?
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