Build support the way you build your product

Craft entirely new AI-native customer support experiences that weave into your product. Markprompt takes care of the heavy lifting so you don't have to.

The complete and turnkey AI infrastructure you need…

Data sync

Connect any company data to ground your AI.

Model

Output format

Model

Output format

Assistant IDE

Create, test, version, compare and deploy your assistants from a single place.

Performance monitoring

Systematically run LLM evaluations and ensure no regressions are introduced.

Bring-your-own-model

Choose the best model for the task, including your own, self-hosted models.

I would like a refund please.

Action detected: refund_request

Retrieving user information

Retrieving refund policies

Confirming with user

Processing refund

Workflow completed

Your refund has been processed.

Workflow orchestration

Connect your APIs. Let AI agents plan and execute multi-step workflows.

Resolutions

+12%

Escalations

+4%

CSAT

+8%

Insights and reporting

Get deep understanding of how the AI performs, and take informed action.

Knowledge gap detected

Automated content generation

Proactively surface knowledge gaps and out-of-date content, and suggest improvements.

Integrations with your tools

Install native integrations in Salesforce, Zendesk, Slack, Discord, Raycast and more.

… to build delightful customer experiences that go far beyond a chat bubble

1import { Markprompt } from '@markprompt/react';
2
3export function TicketDeflectionForm() {
4  return <Markprompt
5    projectKey="YOUR-PROJECT-KEY"
6    chat={{
7      assistantId: 'YOUR-ASSISTANT-ID',
8    }}
9    feedback={{
10      csat: true,
11    }}
12    integrations={{
13      createTicket: {
14        enabled: true,
15        provider: 'zendesk',
16      },
17    }}
18    context={{
19      name: 'Carrie Stanton',
20      plan: 'Hobby',
21    }}
22  />;
23}
24